Store Policies

LAYAWAY
Items may be put on layaway for up to six months with a minimum deposit of 20%. Customers must make some payment each month, and the balance must be paid by the end of the six months. The original deposit and any subsequent payments will not be refunded but may be used toward the purchase of other merchandise.

TRADE-IN
Any diamond purchased at Knowles Jewelry of Minot can be traded in for a larger diamond that is at least 50% above the cost of the original diamond, and provided the original diamond is undamaged.

EXCHANGE & RETURNS
Items purchased from Knowles Jewelry of Minot may be returned within 30 days from the date of purchase. Customers will receive an in-store credit for any items accepted for return after 30 days from purchase. Any refunds on cash and check purchases will be given in the form of a check. Credit card purchases will receive a credit on their credit card. Merchandise must be in its original and unworn condition and accompanied by the original gift box with all warranty cards and explanation booklets included. Closeouts, special orders, and items that show signs of wear, or have been damaged, engraved, or altered in any way cannot be accepted for return.
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